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<title>FAQ</title>
<updated>2008-02-11T14:42:28.747+11:00</updated>
<link href='http://www.oasishomeloans.com.au/faq/faq.html' rel='self'/>
<author></author><entry>
<title type='text'>If I have a problem, who do I call?</title>
<id>If_I_have_a_problem_who_do_I_ca</id>
<updated>2008-02-11T14:42:28.747+11:00</updated>
<link href='http://www.oasishomeloans.com.au/faq/faq.html#If_I_have_a_problem_who_do_I_ca'/>
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 &lt;span style=&quot;color:#333333;&quot;&gt;Simply call the Oasis Customer Service number on &lt;/span&gt;&lt;span style=&quot;color:#333333;font-weight:bold; &quot;&gt;1800 4 OASIS&lt;br /&gt;&lt;/span&gt;
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<entry>
<title type='text'>Will my interest rate change before settlement?</title>
<id>Will_my_interest_rate_change_be</id>
<updated>2008-02-11T14:41:43.808+11:00</updated>
<link href='http://www.oasishomeloans.com.au/faq/faq.html#Will_my_interest_rate_change_be'/>
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 &lt;span style=&quot;color:#333333;&quot;&gt;The rate may change once your application and supporting information has been fully checked. For example, if you failed to disclose that you had a credit default, the lender may increase your rate based on their assessment of the risk of lending to you. &lt;/span&gt;
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<title type='text'>If I supply original documents will I get them back?</title>
<id>If_I_supply_original_documents_</id>
<updated>2008-02-11T14:41:12.554+11:00</updated>
<link href='http://www.oasishomeloans.com.au/faq/faq.html#If_I_supply_original_documents_'/>
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 &lt;span style=&quot;color:#333333;&quot;&gt;No. It is important that you supply legible copies of all supporting documents. &lt;br /&gt;&lt;/span&gt;
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<entry>
<title type='text'>What if I don&apos;t have all the supporting documents required?
</title>
<id>What_if_I_dont_have_all_the_sup</id>
<updated>2008-02-11T14:40:48.788+11:00</updated>
<link href='http://www.oasishomeloans.com.au/faq/faq.html#What_if_I_dont_have_all_the_sup'/>
<content type='html'>
 &lt;span style=&quot;color:#333333;&quot;&gt;It&apos;s essential that you advise Oasis of anything that you cannot provide. In some cases there may be ways around it. &lt;br /&gt;&lt;br /&gt;It is essential if the lender requests particular supporting information, that you provide that information and not what you feel is what the lender needs. For example, if the lender says provide Bank Statements for the past 6 months, make sure you provide statements for the past 6 months and that no period during that time frame is missed. &lt;br /&gt;&lt;br /&gt;Final Approval and Mortgage documents cannot be issued unless all requested information is supplied, as requested. &lt;br /&gt;&lt;/span&gt;
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<entry>
<title type='text'>Do I get a copy of the valuation?</title>
<id>Do_I_get_a_copy_of_the_valuatio</id>
<updated>2008-02-11T14:40:20.818+11:00</updated>
<link href='http://www.oasishomeloans.com.au/faq/faq.html#Do_I_get_a_copy_of_the_valuatio'/>
<content type='html'>
 &lt;span style=&quot;color:#333333;&quot;&gt;Most lenders do not supply you a copy of the valuation. &lt;/span&gt;
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<title type='text'>What if I disagree with the valuation?</title>
<id>What_if_I_disagree_with_the_val</id>
<updated>2008-02-11T14:39:56.674+11:00</updated>
<link href='http://www.oasishomeloans.com.au/faq/faq.html#What_if_I_disagree_with_the_val'/>
<content type='html'>
 &lt;span style=&quot;color:#333333;&quot;&gt;Valuers are independent of the lender and as such the lender cannot influence the outcome of the valuation. If you disagree with the valuation in most cases you can request another valuation. Any additional valuations are done at your cost. &lt;br /&gt;&lt;/span&gt;
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<entry>
<title type='text'>Who organises the valuation of my security property?</title>
<id>Who_organises_the_valuation_of_</id>
<updated>2008-02-11T14:39:32.842+11:00</updated>
<link href='http://www.oasishomeloans.com.au/faq/faq.html#Who_organises_the_valuation_of_'/>
<content type='html'>
 &lt;span style=&quot;color:#333333;&quot;&gt;As a general rule the lender will instruct the valuer. &lt;/span&gt;
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<title type='text'>I already have a valuation on my security property, can I use it?</title>
<id>I_already_have_a_valuation_on_m</id>
<updated>2008-02-11T14:39:09.682+11:00</updated>
<link href='http://www.oasishomeloans.com.au/faq/faq.html#I_already_have_a_valuation_on_m'/>
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 &lt;span style=&quot;color:#333333;&quot;&gt;No. In the majority of cases the lender must instruct their own valuer. &lt;/span&gt;
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<entry>
<title type='text'>What is LMI? </title>
<id>What_is_LMI_</id>
<updated>2008-02-11T14:38:46.226+11:00</updated>
<link href='http://www.oasishomeloans.com.au/faq/faq.html#What_is_LMI_'/>
<content type='html'>
 &lt;span style=&quot;color:#333333;&quot;&gt;LMI is Loan Mortgage Insurance. This is a fee charged by the lender to insure your loan against default by you. In most cases the loan products used by Oasis Home Loans &lt;/span&gt;&lt;span style=&quot;color:#333333;font-weight:bold; &quot;&gt;DON&apos;T HAVE LMI&lt;/span&gt;&lt;span style=&quot;color:#333333;&quot;&gt;. &lt;br /&gt;&lt;br /&gt;Where LMI is applicable, they can and do over ride the approval given by the lender. &lt;/span&gt;
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<entry>
<title type='text'>What fees do I pay and when? </title>
<id>What_fees_do_I_pay_and_when_</id>
<updated>2008-02-11T14:38:25.239+11:00</updated>
<link href='http://www.oasishomeloans.com.au/faq/faq.html#What_fees_do_I_pay_and_when_'/>
<content type='html'>
 &lt;span style=&quot;color:#333333;&quot;&gt;Application and valuation fees are normally paid when you apply for your loan. In some cases an acceptance fee is paid when you accept the Loan Approval. In most cases all other fees come out of the settlement of your loan. &lt;br /&gt;&lt;br /&gt;These fees can include stamp duty, legal costs, lenders costs etc. In all cases you will be provided with a full list of all fees prior to settlement. The Brokerage Fee is also paid out of the loan settlement. It is important to understand that your loan amount is &lt;/span&gt;&lt;span style=&quot;color:#333333;font-weight:bold; &quot;&gt;NOT&lt;/span&gt;&lt;span style=&quot;color:#333333;&quot;&gt; plus fees, it is inclusive of all fees. &lt;/span&gt;
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<title type='text'>Do I have to give all my details and history to the Oasis when I apply? </title>
<id>Do_I_have_to_give_all_my_detail</id>
<updated>2008-02-11T14:37:59.778+11:00</updated>
<link href='http://www.oasishomeloans.com.au/faq/faq.html#Do_I_have_to_give_all_my_detail'/>
<content type='html'>
 &lt;span style=&quot;color:#333333;&quot;&gt;It&apos;s essential that Oasis fully understand your circumstance in order that your loan can be approved by the lender who best accepts your position. For example, if you are an ex-bankrupt, there is no point in Oasis trying to obtain approval from a lender who won&apos;t lend to ex-bankrupts. &lt;br /&gt;&lt;/span&gt;
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<entry>
<title type='text'>What can delay the settlement of my loan? </title>
<id>What_can_delay_the_settlement_o</id>
<updated>2008-02-11T14:37:35.993+11:00</updated>
<link href='http://www.oasishomeloans.com.au/faq/faq.html#What_can_delay_the_settlement_o'/>
<content type='html'>
 &lt;span style=&quot;color:#333333;&quot;&gt;In most cases delays are caused by the borrower not providing the information requested. However, other reasons may be that the valuer cannot get access to the security property or that the existing mortgage holder isn&apos;t ready to settle. &lt;/span&gt;
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<title type='text'>What can I do to speed up the settlement of my loan? </title>
<id>What_can_I_do_to_speed_up_the_s</id>
<updated>2008-02-11T14:37:12.116+11:00</updated>
<link href='http://www.oasishomeloans.com.au/faq/faq.html#What_can_I_do_to_speed_up_the_s'/>
<content type='html'>
 &lt;span style=&quot;color:#333333;&quot;&gt;If you are constrained by time you must advise Oasis in writing of your preferred settlement date. You must also promptly return all supporting information requested as well as your Mortgage Documents. &lt;/span&gt;
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<entry>
<title type='text'>How long will it take for my loan to settle?</title>
<id>How_long_will_it_take_for_my_lo</id>
<updated>2008-02-11T14:36:40.855+11:00</updated>
<link href='http://www.oasishomeloans.com.au/faq/faq.html#How_long_will_it_take_for_my_lo'/>
<content type='html'>
 &lt;span style=&quot;color:#333333;&quot;&gt;If there isn&apos;t an existing mortgage to payout, settlement can occur within 48 hours of the lender receiving your signed Mortgage Documents back.  If there is another mortgage to payout, the settlement date is dependent upon that lender arranging the date. In some cases this can delay settlement by several days. &lt;br /&gt;&lt;br /&gt;From our experience the greatest delays are cause by the borrower not supplying supporting information promptly. &lt;br /&gt;&lt;/span&gt;
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<entry>
<title type='text'>What are the steps in my loan settlement?</title>
<id>What_are_the_steps_in_my_loan_s</id>
<updated>2008-02-11T14:36:13.023+11:00</updated>
<link href='http://www.oasishomeloans.com.au/faq/faq.html#What_are_the_steps_in_my_loan_s'/>
<content type='html'>
 &lt;span style=&quot;color:#333333;&quot;&gt;1. Sign Finance Broking Contract - FBC and receive Approval, &lt;br /&gt;2. Return Approval with all supporting information, &lt;br /&gt;3. Valuation done, &lt;br /&gt;4. Unconditional approval issued&lt;br /&gt;5. Mortgage Documents issued, &lt;br /&gt;6. Mortgage Documents received back and settlement arranged, &lt;br /&gt;7. Settlement. &lt;/span&gt;
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